DMARC-permissive impersonation of @benefitadvisorsnetwork.com
The combination of DMARC p=none with a brand whose function is moving authoritative correspondence between brokers, plan participants, and insurance carriers is the most exploitable single finding in this investigation. Named executives Perry Braun (ent_012) and Bobbi Kloss (ent_013) provide ready impersonation handles. The fix is mechanical and entirely under BAN's control: deploy aggregate-report monitoring, identify legitimate senders (Microsoft 365, Shield Security, EncryptTitan, the AWS 3.13.39.22 mystery, and any others), then ramp DMARC through p=quarantine to p=reject.
Stage DMARC to p=reject with a 30–60 day monitoring ramp
Step 1: deploy a DMARC aggregate-report mailbox (rua=mailto:dmarc@…) and a forensic mailbox if available. Step 2: monitor for 30 days, identify every legitimate sender (M365, Shield Security, EncryptTitan, the AWS 3.13.39.22 mystery, plus any benefit-administration tools), confirm each has SPF and DKIM alignment. Step 3: move to p=quarantine; pct=25, ramp to 100% over two weeks. Step 4: move to p=reject. This closes R-01 mechanically.